KDELTAKPolicies
Open markets

Contact and Grievances

Effective 2 October 2026

How to reach us, and what happens when you raise a complaint.

Contact

DeltaK, operated by Paras & Co
4/2 Vasant Kunj 2, Vasant Vihar, Dehradun - 248006 , Uttarakhand
Email admin@deltak.in
Website deltak.in

We answer email on working days. For a payment, include the payment id or order id from your receipt email so we can find it at once.

Grievance Officer

Grievance Officer, DeltaK
Email admin@deltak.in

The Grievance Officer handles complaints about purchases, refunds, the service and your personal data.

How a complaint is handled

  1. Email the address above with "Grievance" in the subject, from the email on your account, saying what happened and what you would like done.
  2. We acknowledge it within 48 hours.
  3. We resolve it, and tell you how, within one month of receiving it — sooner for a payment.

If you are not satisfied with the outcome, you may approach the National Consumer Helpline (dial 1915, or consumerhelpline.gov.in) or a consumer commission for a purchase, or the Data Protection Board of India for a complaint about your personal data.

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